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Privacy Policy

Last updated: February 2026

This privacy policy explains how Designed By Stu (“we”, “us”, “our”) collects, uses and protects your personal data when you use our website at designedbystu.com. We are committed to ensuring your privacy is protected and that we handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Designed By Stu is a freelance web design business based in Stoke-on-Trent, operated by Stuart Cookney.

If you have any questions about how we handle your data, you can contact us at:

Email: hello@designedbystu.com Phone: 07305968973

What Data We Collect

We collect personal data in the following ways:

When you fill in our contact form, we collect your name, email address, phone number (if provided) and any information you include in your message.

When you email us directly, we collect your name, email address and any personal information you choose to include.

We may also collect basic technical data automatically when you visit our website, such as your IP address, browser type and pages visited. This is used for website security and performance purposes only.

We do not collect any sensitive personal data and we do not collect data from children under the age of 13.

How We Use Your Data

We use the data you provide to:

  • Respond to your enquiries and communicate with you about our services
  • Send you information about packages or services you have expressed an interest in
  • Fulfil any contract we enter into with you
  • Comply with our legal obligations

We will never sell your data to third parties. We will never share your data with anyone outside of our business except where required to deliver our services (for example, our website hosting provider) or where required by law.

Our Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

Legitimate interests: when you contact us with an enquiry, we have a legitimate interest in responding to you and following up on that enquiry.

Contract: if you become a client, we process your data to fulfil our contractual obligations to you.

Legal obligation: we may need to process certain data to comply with our legal or regulatory requirements.

How Long We Keep Your Data

We keep enquiry data for up to 12 months. If you become a client, we keep your data for up to 6 years in line with UK tax and accounting requirements. After these periods, your data is securely deleted.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

You can control cookies through your browser settings at any time.

Third Party Services

Our website is hosted by Hostinger. Your data may pass through their servers as part of normal website operation. They are bound by their own data protection policies and GDPR compliance obligations.

We do not currently use any third-party marketing or advertising platforms that receive your personal data.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access the data we hold about you
  • The right to correct any inaccurate data we hold
  • The right to request deletion of your data (“the right to be forgotten”)
  • The right to restrict how we process your data
  • The right to object to our processing of your data
  • The right to data portability

To exercise any of these rights, please contact us at hello@designedbystu.com. We will respond within 30 days.

Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection.

You can contact the ICO at ico.org.uk or by calling 0303 123 1113.

We would however always appreciate the chance to address your concerns directly before you contact the ICO, so please get in touch with us first.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page periodically.

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